Shipping Policy
Processing Time
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Orders are processed within 3–5 business days unless otherwise stated.
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During product launches, holidays, or high-volume periods, processing times may be slightly extended.
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You will receive a confirmation email once your order has shipped.
Shipping Rates
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Shipping rates are currently flat rate.
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All shipping fees are non-refundable.
Delivery Time
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Delivery timelines vary based on destination and carrier.
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Estimated delivery dates are provided by the shipping carrier and are not guaranteed.
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D Sheree Designs is not responsible for carrier delays due to weather, holidays, or other circumstances beyond our control.
Address Accuracy
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Customers are responsible for providing an accurate and complete shipping address at checkout.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Additional fees may apply for returned or re-shipped packages.
Damaged Items in Transit
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We carefully package each wreath to ensure safe arrival.
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If your item arrives damaged:
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Contact us within 48 hours of delivery
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Include clear photos of the packaging and the item
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Keep all original packaging materials
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Claims submitted after 48 hours may not be eligible for review.
Lost or Stolen Packages
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Once an order has been marked as delivered by the carrier, D Sheree Designs is not responsible for lost or stolen packages. Customers are encouraged to:
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Monitor tracking information
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Ensure a secure delivery location
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