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Shipping Policy

Processing Time

  • Orders are processed within 3–5 business days unless otherwise stated.

  • During product launches, holidays, or high-volume periods, processing times may be slightly extended.

  • You will receive a confirmation email once your order has shipped.

Shipping Rates

  • Shipping rates are currently flat rate.

  • All shipping fees are non-refundable.

Delivery Time

  • Delivery timelines vary based on destination and carrier.

  • Estimated delivery dates are provided by the shipping carrier and are not guaranteed.

  • D Sheree Designs is not responsible for carrier delays due to weather, holidays, or other circumstances beyond our control.

Address Accuracy

  • Customers are responsible for providing an accurate and complete shipping address at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • Additional fees may apply for returned or re-shipped packages.

Damaged Items in Transit

  • We carefully package each wreath to ensure safe arrival.

  • If your item arrives damaged:

    • Contact us within 48 hours of delivery

    • Include clear photos of the packaging and the item

    • Keep all original packaging materials

  • Claims submitted after 48 hours may not be eligible for review.

Lost or Stolen Packages

  • Once an order has been marked as delivered by the carrier, D Sheree Designs is not responsible for lost or stolen packages. Customers are encouraged to:

    • Monitor tracking information

    • Ensure a secure delivery location

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