Local Pickup/Delivery Policy
D Sheree Designs offers local pickup and limited local delivery only within the Raleigh, North Carolina area.
Order Availability
-
All wreaths sold on our website are ready-made designs.
-
Custom orders are not accepted.
-
Availability is first come, first served. Once an item is sold out, it is no longer available.
Delivery - Raleigh, NC-Triangle Area
-
Local delivery is available throughout the Raleigh–Triangle area for a flat $20 delivery fee.
-
After your order is placed, we will contact you to coordinate a delivery date and time.
-
Delivery times are scheduled by mutual agreement and are based on availability.
-
Customers must ensure someone is available to receive the order at the agreed-upon time.
Once a wreath is delivered, responsibility for the item transfers to the customer.
Pickup - Clayton, NC
-
Free local pickup is available in Clayton, North Carolina.
-
After placing your order, we will work with you to schedule a pickup date and time.
-
Pickup details will be provided via order confirmation or follow-up communication.
Missed Pickup or Delivery
-
If a scheduled pickup or delivery is missed without prior communication, the order will not be refunded.
-
A new pickup or delivery date/time will be scheduled based on availability.
-
Orders will not be held indefinitely.
Condition of Items
-
Customers are encouraged to inspect their wreath at pickup or delivery.
-
Any issues must be reported at the time of pickup/delivery.
-
Once an item has been accepted, it is considered final.
No Refund Policy
-
Due to the handmade nature of our wreaths and limited pickup/delivery scheduling, all sales are final.
-
Refunds will not be issued for:
-
Missed pickup or delivery windows
-
Failure to reschedule within available options
-
Changes in personal availability
-
Weather conditions outside of our control
-
Right to Modify Policy
-
D Sheree Designs reserves the right to update or modify this Local Pickup & Delivery Policy at any time. Changes will be posted on this page and apply to future orders.
